S&W PPK & PPK/S recall

Thanks for the update, they've "had" mine for 12 weeks TODAY. I've been thinking about how to get the status but hadn't had to the time to call, so you've saved me that hold time.

Be safe and shoot well,

Wow, that sucks bad. It doesn't seem like they thought through the logistics of this recall very well.

Originally Posted by Rugerman

Wow, that sucks bad. It doesn't seem like they thought through the logistics of this recall very well.

(And many more days later)..... I was thinking the same thing, I would have thought they would have seen this coming and have springs ready. Well maybe they will be able to take care of some of the other things I ask them to do.

Perazzi

I sent mine off in april and still don't have it. Have called numerous times and no help at all or any idea when i will receive it back....My first and last Smith i will ever buy again.

I bought one from the ASP in Nashville and AFTER the sale was complete and i as i was walking out the door with it in my hand...he told me about the recall. Will not buy from them again.

Originally Posted by Mglock66

I bought one from the ASP in Nashville and AFTER the sale was complete and i as i was walking out the door with it in my hand...he told me about the recall. Will not buy from them again.

That's almost unbelievabable, lol. I wouldnt buy from them either if thats the way they operate. I get great customer service from Philip at Goodlettsville Gun Shop, and Guns & Leather is pretty good too, when they aint so busy, lol.

Wow! Way to go S&W! I sent my S&W Model 22A. off to S&W last week for the recall and it came back today. One week turnaround! A form enclosed with it says slide and barrel replaced to meet S&W standards. Yup, the serial number matches, it's mine. I feel special after reading some of the other posts on here. I'm nothing but impressed.

Originally Posted by Motasyco

Wow! Way to go S&W! I sent my S&W Model 22A. off to S&W last week for the recall and it came back today. One week turnaround! A form enclosed with it says slide and barrel replaced to meet S&W standards. Yup, the serial number matches, it's mine. I feel special after reading some of the other posts on here. I'm nothing but impressed.

In all fairness, yours is actually a Smith & Wesson; the others aren’t.
They didn’t have to wait on parts from Walther for yours.

Originally Posted by DaveTN

In all fairness, yours is actually a Smith & Wesson; the others aren’t.
They didn’t have to wait on parts from Walther for yours.

Not that I'm not happy with the service I received but it does seem like they should have been able to anticipate an approximate number of Walthers and had parts on hand. Good explanation though.

I just received my PPK back from Smith & Wesson. Well, actually the enclosed letter says Smith & Wesson by Houlton Repair #5 whatever that is. It took exactly 17 weeks, very disappointing......

My previous experience with Smith and Wesson was similar to what Motasyco stated but is was also for a Walther. A couple of years ago my P22 developed a problem where it would not fire in DA mode. You had to cock the hammer. Smith and Wesson replaced the hammer free of charge. I sent it off on a Thursday and received it the following Tuesday.