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TGO Forum Support This is the place to ask questions and get answers about issues with the TGO web site and forum.

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Old 10-14-2009, 11:20 PM   #11 (permalink)
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one thing I have noticed is tons of dns cache corruption. clear your dns cache locally and maybe even try using a different dns server.

open a dos box and type (in vista open it as admin)

ipconfig /flushdns

this will clear your local cache. you can also try using another dns server like 4.2.2.1 which is a public level3 server.

just a few things to try...
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Old 10-14-2009, 11:24 PM   #12 (permalink)
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next time you or anyone else can't connect do a traceroute to the site, save the results and post when you can.. this will show who's dropping the ball. It's either a dns or routing issue as there are no providers blocking such sites.

in windows it's:

open dos box and type
tracert tngunowners.com
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Old 10-15-2009, 05:30 AM   #13 (permalink)
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i couldn't access the sight yesterday from my home computer either(comcast). i think i started having withdrawals by bedtime. my wife keeps telling me i have an addiction to tgo, now i'm starting to believe her
 
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Last edited by brooksjr; 10-16-2009 at 07:27 AM..
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Old 10-15-2009, 06:05 AM   #14 (permalink)
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Comcast here also, never had a problem.
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Old 10-15-2009, 09:09 AM   #15 (permalink)
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I think the problem is upstream from our datacenter. I'm working on it with our hosting company to see if it is anything that I can fix.
 
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Old 10-15-2009, 09:16 AM   #16 (permalink)
There's an app for that!
 
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Site seems very slow today.....
 
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Old 10-15-2009, 10:03 AM   #17 (permalink)
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TGO disappeared for me Tues night.
This is first time I've seen it since.
All other surfing normal. (ComCast)

I just assumed hosting company had dropped the ball bigtime.

- OS
 
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Old 10-15-2009, 10:10 AM   #18 (permalink)
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Right now I'm being told that it was a router upstream from our data center that was dropping packets. In other words, it wasn't us and it wasn't our hosting company, but whomever they get their connectivity from. It seems to be correcting itself now.
 
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Old 10-15-2009, 10:16 AM   #19 (permalink)
There's an app for that!
 
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Pages seem to be loading faster Dave. A lot faster!
 
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Old 10-15-2009, 02:41 PM   #20 (permalink)
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Yep finally able to get on with out the little blackberry screen.
 
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