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Radical Firearms


rugerla1

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Okay, so I have a little gripe with them. Not a deal breaker for future purchases but maybe a heads up for anyone ordering one. Just got off the phone to find out if it shipped since my card was charged already. He said they are every bit of 3-4 weeks out on them. I asked "Even the standard uppers?" and he said yes, everything. So I asked him if I could cancel it since it was so far ahead of the time they would even start it and he said no.

I mainly ordered from them over PSA assuming it would be ahead of PSA's 2 week shipping standard. I knew it wasn't guaranteed but hell, we cancel stuff for customers all the time at my work. Many times it's already been pulled and ready to ship.

 

Oh hell, I'll be happy when it gets here, but just kinda rubbed me the wrong way I guess.

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That is an issue for me as well. I understand that lead times are hard to predict, but unless someone posts at the front about getting deposit up front, I don't like dealing with them.

 

And the charging you full payment without telling all the details is not right. It seems to be getting to a standard way to do business though. 

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That is an issue for me as well. I understand that lead times are hard to predict, but unless someone posts at the front about getting deposit up front, I don't like dealing with them.

 

And the charging you full payment without telling all the details is not right. It seems to be getting to a standard way to do business though. 

I agree. Like with PSA, you already know it won't ship next day. And I'm fine with that.

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Can you not just call your credit card and tell them what is going on and dispute the charge? If and when the product ships, just refuse it and return it.

I reckon I could. I'm very happy with their product and was happy with CS till now. I'll just go back to the tried and true PSA or if I want it shipped quickly, I'll pay a little more like with BCM. Just a lesson learned for me is the way I'm going to look at it.

 

I just went back and looked at the item on the website and it does have a small note beside it that says "Usually ships in 2-4 weeks" that I didn't see.

Edited by rugerla1
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PSA has always been fine by me. They aren't the fastest to ship but they aren't the slowest either. We rarely need our gun purchases quickly anyway, so I am content to wait up to 2 weeks to receive a paid order.

I recently ordered 4 more guns from PSA, which were 4" revolvers. They took my money immediately, then after waiting about 10 days I get an email from their "Compliance Department" explaining that my selected FFL was on file with them but the file copy had expired, so they put the burden on me to call my FFL and get them to email or fax an updated copy. I was mildly irritated that they just didn't do this themselves, but it only took me 5 minutes and was resolved within 2 days. But then a few days later I get a call from the "Compliance Department" and this time to explain that they don't actually have any of the 4" guns that I purchased, only the same gun in 6", so I had to settle for those instead. This greatly irked me as I don't know if my order was shorted because of their delays, or if they just never had the 4" guns to begin with. And now I'm still waiting for those 6" guns to be shipped.

Sounds like Radical Firearms is even worse, so I'll avoid them.
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I guess I'm more grumpy over the "can't cancel something we won't start for 3 weeks, but we have your money" thing. Not so much the wait time. I'm sure they are slammed with the pistol/Sign Brace deals they just did. Oh well, I will shoot the upper when it arrives. Kinda wish I'd just order barrels, gas tubes, and gas blocks for the 4 stripped uppers I have sitting in the safe now though. Edited by rugerla1
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I guess I'm more grumpy over the "can't cancel something we won't start for 3 weeks, but we have your money" thing. Not so much the wait time. I'm sure they are slammed with the pistol/Sign Brace deals they just did. Oh well, I will shoot the upper when it arrives. Kinda wish I'd just order barrels, gas tubes, and gas blocks for the 4 stripped uppers I have sitting in the safe now though.

Yeah, that's total BS there. I would have cancelled by disputing with my bank.

If you get tired of waiting, I've got some new barrels, blocks, tubes, and other parts that I could sell to you locally. Good luck!
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Yeah, that's total BS there. I would have cancelled by disputing with my bank.

If you get tired of waiting, I've got some new barrels, blocks, tubes, and other parts that I could sell to you locally. Good luck!

Thanks! I may holler at you about them later.

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I bought one of their barrels from Primary Arms. I'm floored with the quality for the price I paid. I talk them up every chance I get, but I didn't deal directly with them. I guess good customer service, quality, price AND speed is too much to ask, LOL. I know I am waaaay too impatient to wait that long.

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From their front page, guess I should have paid more attention instead of just hitting add to cart. This is on their main page of the website:

 

Please be aware before ordering that we build to order all Uppers, AR Pistols and Rifles, and are doing our best to fulfill orders as fast as possible. Regardless of the page you are on, if you are ordering one of these products, please expect a 3-4 week turn around time to get it shipped to you.
 

 

 

We are doing our best to minimize that time to less than two weeks and will update the site when we can honor that time frame! Thank you!

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Anyone have any experience with the complete uppers, Pistol length 10.5? I think they are going to be running a pretty good black Friday deal so I might pick one up... I am currently playing musical chairs with Tactical ambush, Hardened arms and now Radical if they are going to have the deal I think they  are.

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Anyone have any experience with the complete uppers, Pistol length 10.5? I think they are going to be running a pretty good black Friday deal so I might pick one up... I am currently playing musical chairs with Tactical ambush, Hardened arms and now Radical if they are going to have the deal I think they  are.

 

Their complete pistols sold through Primary Arms have gotten overall very good press on arfcom pistol forum. Only carp was that on some, handguards were very slightly lower than upper receiver rails. Hard to beat the price with buying upper separately I'd say.

 

https://www.primaryarms.com/Complete_AR_15_Pistols_s/6686.htm

 

- OS

Edited by Oh Shoot
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Closest thing I have found that give radical arms a run for its money is the hardened arms upper + stock and sig brace kit. Couple that with a $50 stripped lower and lower parts kit for about $50 and you have a complete pistol for about $500-530 + shipping, transfer and background check.

http://www.slickguns.com/product/75-melonite-upper-pistol-kit-sig-arm-brace-package-419

Sent from my iPad using Tapatalk HD Edited by jcluff
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Closest thing I have found that give radical arms a run for its money is the hardened arms upper + stock and sig brace kit. Couple that with a $50 stripped lower and lower parts kit for about $50 and you have a complete pistol for about $500-530 + shipping, transfer and background check.

http://www.slickguns.com/product/75-melonite-upper-pistol-kit-sig-arm-brace-package-419

Sent from my iPad using Tapatalk HD

 

That was my original plan, I have a lower to use. The 10.5 and brace is 414.00 plus shipping. Neither one comes with a BCG but that's fine with me. What I read earlier was that Radical is going to be running the same deal, upper+Brace kit for 399.00 so I was wondering which one is actually a better upper, seem to be about the same.

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Well I guess RF decided to put my foot in my mouth for me. I got my shipment notification today. Maybe they just say 3-4 weeks just in case and to keep people from calling after day 7. Anyway, like I said, I'm sure I'll be happy with it and just ranted when I should have waited before I said anything.

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They tell everyone 3-4 weeks but the ~10 people I have recommended them to got them in under 2 weeks and some inside of a week.

 

It is a lot better for business for your customers to receive their item early than late. People will raise holy hell if their product is a day or two late so it is better to over estimate and have a happy customer than under estimate and have a pissed off one.

  • Like 2
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