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gregintenn

Computer Problem

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47 minutes ago, Dolomite_supafly said:

What brand of computer?

If it is a Dell you can easily restore it back to factory fresh. They have a ghosted copy of the original install that you can go back to on Dells.

 

Yea, almost all brands do that, cheaper than including disks I guess.  The repair utility program uses that to fix driver issues without losing your data, but due to the upgrade I doubt that would work.  I always backup my user data so I will never lose it, even if I have to do a full reinstall of my operating system.

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2 hours ago, Dolomite_supafly said:

What brand of computer?

If it is a Dell you can easily restore it back to factory fresh. They have a ghosted copy of the original install that you can go back to on Dells.

 

It's an HP. It isn't a big deal, just irritating that I'm not able to fix it.

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I wouldn't want anyone to go to any trouble over this. I just thought I was overlooking something easy and obvious.

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18 hours ago, Dolomite_supafly said:

Anyone got team viewer? Able to RAS in?

I think what you are looking for is built right into Windows 10. I swore the next time my dad needs computer help, I'm gonna try Remote Assistance, but I've not used it yet.

https://www.technipages.com/windows-send-remote-assistance-invitation

Following those instructions, you should be able to see and control a remote computer.

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