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Can't complete purchase of Benefactor membership


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Trying to buy a 6 mo benefactor membership.  I keep recieving this error when clicking "add to cart".  

You are only allowed to purchase one of this product, and you have already done so.

Anyone else run into this? 

Thanks,

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  • Moderators

That means you’ve been a benefactor in the past. 

If you go to the store tab, you will see a button for “manage purchases” and there you will find your prior benefactor membership purchase. There you can renew your benefactor membership. 

Hope that helps, and thanks for choosing to support the community. 👍

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5 hours ago, Chucktshoes said:

That means you’ve been a benefactor in the past. 

If you go to the store tab, you will see a button for “manage purchases” and there you will find your prior benefactor membership purchase. There you can renew your benefactor membership. 

Hope that helps, and thanks for choosing to support the community. 👍

Exactly right.

And as he said, thanks for supporting the community.  :)

 

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Thanks!   Once you explained that, it was super easy.  Got renewed and was able to post some components in the trading Post.  (That was pretty easy as well).   Glad I was able to support the community.

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Sorry for the really silly question, but even after reading the marketplace FAQ and looking around (on mobile), I'm not seeing where i can leave feedback for a buyer.  What's right in front of my face to which I'm totally oblivious?

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Click on the member’s name to view their profile. Scroll down to where it says “activity” and click on that tab. You can select “feedback” to view their feedback and there you will see the option to leave feedback. 

 

Hope that helps. 

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