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Randall53

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Posts posted by Randall53

  1. 22 hours ago, DaveTN said:

    Did you go into the bios and change the settings to boot off the USB first? I’m thinking the trouble shooting mode you are seeing is the bios and not the restore software on the USB. But that just a guess.

    I don’t know how to get to the bios settings page. I haven’t seen that option in the screen the machine always goes to after the Dell screen tries it’s troubleshooting, fails, and then brings up after that. It does have several options but I haven’t seen that one. I can’t boot up into safe mode either pressing the f7 key while starting. How do I get to the bios setting page? When I put the usb boot disk I made into the USB port, it lights up several times like the bios sees it, but then when I try to boot it up I get a “no media in drive” message.

  2. 10 minutes ago, Garufa said:

    If you can get it to the DOS prompt again run chkdsk /r /f (if you haven’t already). That will actually fix the disk, if it still doesn’t boot then drive is toast of there is a slim chance the OS is corrupt.

    I’ll give that a try also when I can get to it. I’m going to keep at it maybe with everybody’s help on here it’ll work again. Thanks for the help!

  3. 26 minutes ago, No_0ne said:

    It's not too late to beg, borrow or steal one of those ice recirculating machines.  The dope helped me, especially the ones right before therapy, but it was the ice machine that got me through.  Like you, I first tried icepacks.  Then I learned why everybody was recommending the ice machines ...

    When I first got up it was real tough, but now I’ve been walking and doing pt each time I take the meds, well, about 30 minutes after my pain meds and it’s bearable now. I’ve got 4 ice packs in rotation.  

    • Like 2
  4. 8 minutes ago, DaveTN said:

    Do you have a bootable CD/DVD or USB drive of any kind, old windows CD, anything?

    Actually I do Dave it’s on a usb flash drive and I made it while doing a backup about a month before it stopped working. but when I tried to use it the other day I just got a message that there as nothing in drive and it went into auto trouble shooting mode. Let me it could not read the drive.

  5. 9 minutes ago, Raoul said:

    It's gonna hurt. That's why you have a bottle of opiods. Like it or not they will be necessary for a little while.

    I can't stress enough how important your PT is right now. Hang in there, it'll definitely be worth it.

    I’m doing the PT they gave me to do until Monday when I go to Benchmark PT and start on the real stuff. They told me to take pain meds about 30 minutes before i get there. It’s sure harder to walk around today, but I’m doing it. I appreciate the encouragement. 👍

    • Like 2
  6. 20 minutes ago, Omega said:

    I'd call that my last resort, keep running chkdsk/r to see if it can get through the issue.  When it's running, it's trying to repair any issues it may have.  It also marks the bad sectors so they won't be used again, sometimes it looks to be "stuck", but it's still working.  If you have an indicator light, it blinks when the hard drive is being accessed, as long as it keeps blinking, even if it's just now and then, let it keep running. 

    The good news is, more than likely the HD is ok, just a software issue.  Dell puts a hidden partition on the hard drive to recover the pc, which Dell will happily charge you for if you send it to them.   Here are a couple of links which may get you through a complete factory restore.   You WILL lose any personal data on it though, so use it only if there's nothing you need on your HD.  

    https://www.addictivetips.com/windows-tips/access-recovery-boot-partition-windows-10/

    https://www.minitool.com/backup-tips/factory-reset-command-prompt-021.html

     Very good info. I’ll keep trying for sure. I did a complete backup about a month before it crapped out on me onto an external HD. 

    Thanks again. 

    • Like 1
  7. 16 hours ago, Omega said:

    He has a key, but it's for the Dell OEM version. 

    Call Dell, they may be able to help with that part.   What did chksdk give you?  Any message?  Bad sectors, unable to access etc.  Run: Chkdsk/r so it will repair any; if it's running the scan, your HD may be ok, just may of lost or damaged its allocation table or registry.

    http://winwi.net/how-to-fix-file-allocation-table.html

    I was able to run CHKDSK/r and it appeared to be working, then at around 16% it quit and wouldn’t do anything else. I couldn’t even exit. I had to shut it down with the power button. I hate doing that. but I had no choice. 

  8. 18 hours ago, No_0ne said:

    Good to hear.  After my surgery, I too was able to bend more than I thought I would be able to, however my trouble was the knee resisted straightening.  I sat too much in the first few weeks after the surgery, with my knee slightly bent and that' didn't help the problem.  I should have spent more time with the knee straight out, unbent, either when sitting or lying down.  As a result, my PT was more difficult, as it took a while to get it to straighten out, there's still s slight difference 2 years later.  Good luck ...

    Thanks for that info! I’m taking your advice. I just got up and put a hard pillow under my heel and that has straighten out my leg. I am walking every hour around my home. And the exercises. The pedal exercise is the toughest right now. thanks again!

  9. 48 minutes ago, Raoul said:

    If you ain't hurting in therapy you ain't working hard enough...

    That’s true. I start Monday with the real thing. I’ve been doing the homework they gave me yesterday and the block is about gone. It’s been getting tougher all evening.

  10. 10 minutes ago, E4 No More said:

    Piggybacking on what Omega said. Contact Dell's Customer Care and explain the situation asking for a recovery CD. Expect some BS getting through because they tend to route calls with the service tag of the device. 

    I’ll give that a try. I’d sure like to get it back up and running. Thanks

  11. On 10/29/2020 at 4:36 PM, Raoul said:

    Capitalism. You really wouldn't want it any other way. Anyone not prepared at this point in time is either impoverished, ignorant, or lazy.

    I’m pretty prepared after the last dry spell ended taught me a lesson. I’m not storing my stuff in the same boat anymore either!! 🙃

    • Like 4
    • Haha 1
  12. 1 hour ago, E4 No More said:

    I believe that you have a bad SSD. Fortunately, the smaller ones like you have aren't that expensive. https://www.crucial.com/compatible-upgrade-for/dell/inspiron-15-(3565)#ssd

    Dang. They are cheap. I bet they don’t come loaded with Windows 10 though. I also bet windows 10 would be big bucks. That’s the bad thing about these new computers. They come preloaded and they don’t give you disk copies anymore of the original software like they used to. I didn’t  get anything with mine. I did make a backup disk on a flash drive.

  13. 1 hour ago, DaveTN said:

    It could be a lot of things, but it’s probably a bad hard drive. Since you obviously have another PC, download the latest version of windows 10 to a USB drive and see if it will install.

    https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d

    I don’t have another PC, I’ve been using my IPad for the past year which unfortunately has no USB ports. thanks for the suggestion though..

  14. I did manage to get to the C prompt and I did run CHKDSK. I also rand a scan. so far nothing has worked. I’m wondering if the SSD is bad? Also, I can’t get to anything that has to do with Windows. 

    PS can’t boot up in safe mode by pressing F7

  15. 1 hour ago, No_0ne said:

    Good to hear.  After my surgery, I too was able to bend more than I thought I would be able to, however my trouble was the knee resisted straightening.  I sat too much in the first few weeks after the surgery, with my knee slightly bent and that' didn't help the problem.  I should have spent more time with the knee straight out, unbent, either when sitting or lying down.  As a result, my PT was more difficult, as it took a while to get it to straighten out, there's still s slight difference 2 years later.  Good luck ...

    Thanks for that info! I’m taking your advice. I just got up and put a hard pillow under my heel and that has straighten out my leg. I am walking every hour around my home. And the exercises. The pedal exercise is the toughest right now. thanks again!

  16. 40 minutes ago, TripleGGG said:

    Do you live near Knoxville/Farragut? I know a great computer guy who is extremely reasonable, and even more important is excellent at troubleshooting. 

    No I live in Chattanooga. Thanks though for the reply.

  17. 27 minutes ago, Omega said:

    Create, or have someone create a rescue disk for you, boot from the disk and run a diagnostic of the hard drive.  Also, when you boot up, listen for and count the beeps, they mean something.

    https://www.dell.com/support/kbdoc/en-us/000124349/understanding-beep-codes-on-a-dell-desktop-pc

     

    Thanks for the reply Omega. I created a boot disk and a system backup when I bought it. It’s on a flash drive. It won’t boot up with it. I might should have made it on a DVD, but I didn’t. Also, I’ve been to the dell website and I read that information. When I turn it on it gives no codes at all. Beeps or amber codes on the light at the front of the computer. It starts to boot up, gives the Dell screen, then automatically got into troubleshooting mode by giving a message and ends up on the blue screen with advanced trouble shooting and  4 other places to click like “turn off computer”, “Go to C prompt” and a couple of more that I can’t remember. 

  18. I bought a Dell laptop a couple of years ago and I really liked it. It’s a Dell Inspiron 15 3565 with Windows 10 full version and a 128GB SSD hard drive and 8gb ram. Not the eMMC crap, but a real SSD hard drive. A month or two after the warranty ran out, it stopped booting up. I gave about $500 for it on amazon. It would try to boot up the dell symbol came up and all, but it would get to a point and a blue screen came up with a message that said it couldn’t start windows. After that, it would do the Dell logo screen and go straight to troubleshooting mode. I’ve ran the troubleshooting and everything that I can do, but strangely it won’t boot up into safe mode. I tried to restore it to 2 restore point options it gives and it acts like it’s going to do it but at about 15% it stops with a message that the restore attempt failed. I tried the option it gives to reset the computer to all original settings and this stops around the 15% mark and says it can’t perform this function either. The mouse works fine and is usable in all the screens that come up for troubleshooting options and to enter the C Prompt screen where I’ve ran CHKDSK but it won’t boot into safe mode which is recommended when running CHKDSK according to internet sites Ive been searching to get some kind of suggestions. I gave up on the thing a year ago and it’s been in my closet since that time, but I’ve decided I’m going to try to get it fixed now. I took it to a computer place locally, but they did’nt seem to be very good and was more interested in selling me one of their refurbished ones which made me think they just wanted mine because it was probably an easy fix and they could made a bundle off of me buying theirs and giving them mine to refurbish and re-sell. I’m NOT a trusting soul to say the least. If anyone has any suggestions as to what might be the fix. Please let me know. Thanks.

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