As I recall I used ATF and put in the description for FBI card whatever the number is of the card they use. It was shown in the description. It had me choose off a map the office closest to me by zip code. I chose a UPS store / date / time. When I arrived the employee pointed to a device sitting on a table and said just sit down and hit start. After a few demo screens I was prompted to get an employee to verify my credentials, they then put in a code to get me going.
I was prompted to do the finger tips and thumbs and then moved on to rolling prints. I can tell you that I had a heck of a time getting it to read my prints, they at first just would not show up on the screen. I had other employees come over and theirs appeared instantly. We called the company and a person tried to help me while they viewed the screen remotely. There is a metal frame that surrounds the pad that reads your print, you must contact that metal band while your finger is on the screen. Nothing was working for me, the guy on the phone wanted me to stop and just get paper ones done. It finally hit me, if everyone else in there could do it and I was having so much trouble maybe my skin on my lower fingers was just to dry for it to know I was making contact with the metal band. I put some of that pink paper grip stuff on my lower fingers near the palm and it worked perfectly. Lesson learned…..the guy on the phone with the company said “ Ya know, we just have some people this won’t work on but I think you just solved our problem.”