My Maxim 9 is back at Silencer Co for its third time. They've paid for shipping each and every time. However, they've yet to fix the firearm any time.
The firearm has repeated light strikes. They even asked me what ammo I was using. That consisted of Fiocchi, PMC, and Sellior and Bellot I believe. They said they had that same ammo on hand and would test it.
Every time the firearm comes back, it works for 50 rounds, then it starts having issues about 30% of the time. I don't know if it's the heat, dirt, or something else. Whenever I ask what they tested with, they tell me they used something else other than what we discussed.
The customer service is generally poor. None of the emails through the first two trips back were even signed. I never knew if I was talking to one person or a group of people. I complained and got in co tact with someone higher up. I finally got a name.
They've had it since the 24th of January this time. I sent an email on the 12th of February to get an update and no response. It's pretty sad. I'm pretty unhappy at the moment.